Import Fee Information for International Customers

We are constantly working to provide the most affordable and reliable worldwide shipping rates from the US. We also believe that having simple, transparent pricing is key to customer trust, and for that reason, we don't hide surcharges in our product pricing to provide "free" shipping. That also means that what we charge for shipping is the actual charge from the shipping company.

All shipments are marked as DDU, so we don't apply any taxes or duties to your checkout price. When your package arrives in your country, you may be responsible for all direct and indirect taxes charged by your government. If you have any further questions, please contact our Support Team in our Help Center. We are happy to answer any and all questions you may have. 

Read our Shipping Policy for specific carrier, customs, duty and tax information.

Don't want to pay import fees? Find an Authorized Reseller in Your Region

UMAi Dry has multiple authorized reseller partners throughout the world. Check out the Where to Buy page to locate a parter in your region.